How does Upcall work?

Upcall is a conversation-driven marketing and sales platform that uses real people to gather insights over the phone. It’s scalable, efficient, and seamlessly integrated within your existing workflow.

Campaign Builder

WE CRACKED THE CODE ON LEAD CONVERSIONS

Get access to a multitude of question types

When you want results, nothing works better than simply asking over the phone.
From open-ended responses to specific data points,
you can gather exactly what you’re looking for.

Advanced logic trees

We tailor each step of engagement according to your lead’s previous responses.

Upcall Lead Scoring

No more wasted time - Upcall makes it easy to find prospective customers based on their buying intent (B.A.N.T) and their responses. Decide when to take action and who to follow-up with.

Personalized conversations mean better conversion rates.

Configuration

The right people, the right time
the right message

Upcall’s local presence Caller ID

Increase pickup rates by assigning a local caller ID for any area code - or use your own phone number to display when calling.

Optimized call sequences to never miss your mark

Say goodbye to missed follow-ups, Upcall never calls in sick, never gets distracted, and always calls back when needed, 7 days a week.

Personalized script for every single call

Engage your leads in a friendly, two-way conversation. Driving the leads towards the goal that you define: schedule an appointment, qualify them for sales, extract information or any other objective.

Hand-pick the perfect call times

You wouldn’t call a restaurant at lunchtime - and with the timing in your hands, you won’t. Select the right times for your own purposes, including evenings and weekends.

Control every detail that matters to you - and your leads.

Analytics

Collect and analyze data to discover insights that you can trust

Individual Contact Activity

With the ability to get call history on each lead, you can get specific when it comes to analyzing what works best. Call transcription and keyword analysis coming soon, too!

Realtime Results

See what’s going right with your call drip sequences, and how to keep it up. Observe every detail about answered calls, latest conversations, and more.

Collect the data you need to boost your revenues.

Integration

Sync and streamline your workflow with ease

Data Source

Upcall works with your favorite apps, CRM, and API for a seamless transition.
Trigger event-based calls based on data fields in your system.

Audience Segmentation

Automatically organize and filter your leads based on any criteria - from lead types to lead sources., always target leads with the right message. Get as specific as you need!

Upcall Platform

Sit back and let our Upcallers work their magic. We engage your leads within minutes to ensure you have all the results you need for success.

Sync Results

With a veritable goldmine of data, you can share insights with your team,
and reference anything with the click of a button.

Connect, sync and export data you need for stress-free integration!

Compliance

We cover every key compliance requirement so you don’t have to

Upcall is respectful and completely TCPA compliant for worry-free dialing.

TCPA Compliant

  • No pre-recorded messages, no autodialing, and no robocalling
  • Click-to-call technology (yes, you can call landlines and cellphones)
  • Scrub your contacts against State and Federal Do-Not-Call lists
  • Removal of professional litigants and serial plaintiffs from your lists

Quality & Security Management

  • Your phone numbers are always hidden from Upcallers
  • Enable or disable call recording for each campaign
  • SSL secured connection
  • Payment only with effective completion of job

Respect for Authorized Call Times

  • Automatic detection of contact’s timezone
  • Excludes local holidays
  • Complies with curfews
  • Only generate calls on the days and times you select

Ready to see Upcall in action?