NO. Upcall does not have any set-up fees. Our competitive pricing is all-inclusive. We scale with you and are the most flexible solution in the market.

We believe that you should only pay for effective calls made and that outbound call campaigns are led by ROI (Return on Investment). No matter the length/duration of the campaigns, you always pay when Upcallers are actively calling on your campaign, making it much more cost-effective than traditional call centers or internal calling departments, where you need to pay per hour, regardless or calls made.

Each call campaign needs a specific goal to be achieved: set an appointment, collect or confirm data or get specific answers to your questions in order to qualify your leads. To maximize conversion rate for your call campaigns, Upcall has developed a commission model that allows you to incentivize Upcallers working on your campaign. Depending on your industry and target market, your commission may differ. Upcall can help you with setting up the right level of commission to ensure the best campaign results.

To ensure outbound call campaign quality standards, Upcall suggests to have a minimum of 150 contacts called per campaign. Want to start a test campaign? On average, campaigns with 1000 contacts or more give the most accurate assessment of results and highest ROI.

If you have high volume campaigns (usually over 1000 contacts per week), please contact us and we will be happy to find a solution that fits your budget.

YES. Upcall encourages tipping. You can give a rating (from 1 to 5 stars) and a tip to each Upcaller. Tipping is a great way to engage your Upcallers and develop a long-lasting collaboration.