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Happy 1st Birthday, Upcall! 🎉

Upcall is celebrating its 1 year anniversary! We are also proud to announce that we have just moved into our new San Francisco office, in front of the AT&T baseball park.

​A note from Sam, our CEO, on how it all began: “A year ago, my brother and I created Upcall with one goal: Make it easier for millions of companies to reach out to new leads and engage with existing customers. We knew we could do this by creating a unified platform with instant access to a network of qualified U.S. call professionals with great features to monitor results.”

“Having run several startups, I always felt the need to effectively scale my sales team. It normally took me weeks to find the right person, and call centers, aside from feeling stilted and impersonal, didn’t allow the flexibility and transparency needed to work. What I really wanted was a fully integrated, more local solution with my existing marketing and sales tools.

“I decided to team up with my brother, Michael, and the two of us set out to offer a smart and disruptive way to generate leads over the phone at scale.”

Professionals focused on customer experience and localization would be key players. Helping companies like you connect with prospects, leads, and clients was and is the goal. And that’s how Upcall became what it is today!

We care about local, genuine human interaction. We believe that technology can improve the way a company interacts with its stakeholders — not replace it!

Upcall’s first year in a nutshell! In one year, our team has more than quadrupled! Upcall has provided crowdsourced outbound calling for over 200 clients from companies such as Coldwell Banker, Farmers Agents, Munchery, Buildzoom, Naturebox. Our Upcaller community has been growing right alongside our clients’ needs. Everyday we continue to engage and select the cream of the crop to join our amazing group of US agents. Our goal is to provide our Upcallers with both flexibility and a sustainable source of income befitting their experience Take a look at what our Upcallers have to say about us: “Best and only one of its kind. Dedicated and amazing staff!”

“Everything I got is even better than I expected”.

“The work is consistent and hours are flexible. You run your own schedule.”

Thank you, for a wonderful year. We want to help businesses reach the highest heights it can with our support.

And last but not least…what’s next at Upcall? What we’ve achieved in just one year is only the tip of the iceberg for how we see the future. Upcall is a whole new world of generating leads at scale from your desktop!

As part of our commitment to providing you with the very best, we’re excited to share some of the new features coming to you soon: such as multi-user access, calendar integration, company pages, and API version 2.

And we’re still working on more exciting innovations and features down the road, like call transcription and keyword analysis, voicemail drop, an intelligent script building tool, and a native Salesforce and other CRM integration.

The future never looked so bright!


Posted on May 31 at 5:00 PM

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